By using our website to purchase our goods, you hereby agree to the following Terms and Conditions:

RETURNS POLICY

Balipura takes great pride in hand-producing all products one by one. From the very beginning of the manufacturing process all the way to packaging them carefully before handing them to our trusted couriers who will deliver them  to your door.

We will refund purchases only if goods are damaged or defective. Any claim must be made by email to orders@bali-pura.com within 3 days of receiving goods.  . If the claim is because of damage, you should also email a few pictures showing the damage to orders@bali-pura.com. This will help ensure we take fast corrective action.

Europe / Asia / USA / Australia etc

Returned product/s should be posted back to warehouse  at buyers cost. Once we receive the unused product/s, we will refund the product purchase price . Balipura will not reimburse shipping costs. . Send us an email to orders@bali-pura.com and we will give you the return address from where your product was shipped, as we have a few distribution points around the world.

Balipura  products should not be repackaged, relabeled or onsold except in their original packaging. Any contravention of the above terms entirely voids Balipuras returns policy.

Pricing

Published online prices may change from time to time without notice. We make price promotions at certain moments of the year. We handle many currencies, and fluctuations outside a normal range are the usual reason for price adjustments, however once your order is made, the price will not change.

Balipura Returns policy applies only to goods sold and dispatched through this website. Purchases made with other resellers / stockists mentioned in this website are subject to their individual policies, and not covered by Balipura.

DISCLAIMER

The information contained in this website is obtained from current and reliable sources, to the best of our knowledge. As the ordinary or otherwise use(s) of Balipura products is outside our control, no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s) (including damage or injury), or the results obtained and Pt.Balipura Healing Aromatherapy and our affiliates expressly disclaim responsibility as to the ordinary or otherwise use(s). Furthermore, No representations or warranties, either express or implied contained herein should be considered as a recommendation by Pt.Balipura Healing Aromatherapy or affiliates as to the products fitness for a specific purpose,

The liability of Pt.Balipura Healing Aromatherapy or their affiliates is limited to the value of the goods and does not include any consequential loss. Though our products are 100% pure and natural you should always consult with a licensed Aromatherapist or medical practitioner/ other qualified healthcare provider before using. Information on the Balipura website, facebook page, instagram posts or any other social media presence is for information purposes only. We make no medical or substantive health claims, and are not registered/ licensed to do so. If you enjoy the information we have provided, feel free to generally apply our ideas in your life, but also make sure that you consult a professional health advisor.